Privacy Policy

We will never share, rent, or sell any of your customer information to any other party. Your privacy and security is a top priority to us here at Duogreen.

When you submit your personal information to us on our website, we guarantee that we will protect your information not only online but offline our website as well.

Here at Duogreen we take reasonable and appropriate steps to make sure your personal information cannot be accessed or disclosed. Although we do everything we can to make sure your information is safe, we also need to be aware of destruction as well as theft. Therefore, it is known that no data transmitted over the internet can never be 100% secure. Regardless of these issues, we will do everything in our power to make sure your data is safe. We use an assortment of security technology/ procedures to help protect your personal information from unauthorized access, use, or disclose after we receive it. We store your personal information on a computer with limited access and inside a secure facility, Duogreen employees are trained to keep up to date with our security procedure.

Please note: if required by law, we will release your personal information due to a search warrant, subpoena, court order, etc.

If you have established an account with us, you have a password for said account in which case your online information will be protected by that password. We highly suggest that you do not share your password with anyone to protect your information. You are fully responsible for the privacy of your account and password. You are also fully responsible for all activities that occur under your account and password. We suggest creating difficult to guess passwords such as those with alphanumeric combinations.

Secure Ordering

When you submit your personal information on duogreen.com, your information is protected. We can only access your credit card to issue credits, we will never be able to charge your card (unless you initiate the charge yourself). You can place a charge by placing an order in your password-protected account.

While on a secure page, such as the duogreen.com order form (which is hosted by a secure data facility), the lock icon on your web browser becomes locked. This indicates that the connection between your web browser and our web server is secure. When you submit sensitive information into our system, for example a credit card number, that information is encrypted and therefore protected by our encryption software which meets/exceeds industry standards- (Secure, Socket, Layer).

Please note: While you are on a secure page the “http” at the beginning of the address bar changes to “https”.

Duogreen.com & Third Parties

Like most retailers, once you visit our websites, we collect data regarding that visit. We collect this data to improve and ensure that we deliver the best information and services to you. To collect this data, we use technology from third party companies, such as Google. For example, we will use Google Analytics to aid in website measurement, this specific software is made to evaluate site visits, demographics, etc. anonymously and collect information about who what and where is a part of the duogreen.com family of websites.

This software gives us data about what device you are using (computer, smartphone, tablet) and the specific type of browser (Firefox, Chrome, Safari) as well as the operating system that is used at the time (Macintosh, iOS, Android, Windows). This information is gathered to make sure that our website is optimized based on the technology of the majority of people who use our website.

Another part of this technology uses internet “cookies”. Cookies are stored on your computers/tablet/ smartphones hard drive in the form of a text file. Most cookies are called “session cookies” which means they are automatically deleted once you close the browser you had accessed them on. “Persistent” cookies do not expire. These types of cookies allow us to target information about pricing and products. However, you can easily remove them from your browser by following the directions located in your browsers help file.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with our website, you can contact us at: sales@duogreen.com